Covid-19 Frequently Asked Questions - Capital Credit Union

Covid-19 Frequently Asked Questions

Covid-19 Frequently Asked Questions:


Will Capital Credit Union remain open during this pandemic?

Yes, the Credit Union has been classified as an essential service which means that the majority of our offices will remain open. However, we are advising members to only visit the office if absolutely essential. Therefore, we advise you to use our phone or online service, click here to find out more.


How do I access my savings without visiting the office?

You can transfer funds into and out of your account with our online banking service CuOnline. Call 01 299 0400 if you have any problems.


I am worried about making my loan repayments

If you find yourself in this position, we are committed to supporting you. We have created a loan flexibility request form to help spread out payments. click here for more information.


My Capital Credit Union Office is closed what do I do?

If your regular Capital Credit Union office is closed, you can contact our Member Services Team on 01 299 0400 or email Alternatively, you can visit our other offices, but this must be an essential visit only during this pandemic.


I can’t visit the Credit Union Office what do I do?

The majority of our services can be accessed by phone (01 299 0400), email or through our online banking service CuOnline


How do I register for Online Banking?

A step by step procedure can be found by clicking on the link here.


Is the Credit Union still issuing loans?

Yes Capital Credit Union is still open and lending, call 01 299 0400 or click here for our loan calculator



If you have any questions in relation to Covid-19, do not hesitate to get in touch with us by calling (01) 299 0400 or contact us via email here



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For the latest information from the HSE in relation to Covid-19, please visit the link below


For the latest information from the Department of Health in relation to Covid-19, please visit the link below

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